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Privacy control

Delete your Globalia account and data.

This page applies to the Globalia Android app, package app.globalia.android. You do not need the app installed to request deletion.

Request deletion on the web

Email us from the address connected to your account. If you cannot access that mailbox, include the account address and explain that in your message so we can verify ownership by another appropriate method.

Email a deletion request

Email: [email protected]

Request deletion in the app

  1. Open Globalia and select Profile.
  2. Open Account settings.
  3. Select Delete account and confirm the request.

What happens next

  • We verify that the requester controls the account before processing the request.
  • We delete or de-identify the account profile, active login sessions, registered push-notification tokens, and other eligible personal data.
  • We ask service providers handling account data on our behalf to delete it where applicable.
  • We confirm completion by email. Most requests are completed within 30 days; we will tell you if applicable law permits or requires more time.

Data we may need to retain

We may retain limited transaction, invoice, tax, fraud-prevention, dispute, and telecommunications records when required by law or necessary to establish or defend legal claims. Retained records are restricted to those purposes and are deleted or anonymized when the retention obligation ends.

For details about how Globalia processes information, read the Globalia Privacy Policy.