What's the difference between a rented number and an eSIM plan with a number?
We offer two different things called "a phone number". They suit different needs and can't replace each other, so choose by what you need the number for.
A rented number
- A virtual number you rent by the month or the year. It stays yours while you keep renewing. If a paid period ends without renewal, the number goes back to the carrier and can't be recovered.
- It works over the internet, on Wi-Fi or mobile data. Calls ring in our app or on our calling page in your browser, so no SIM is needed.
- It has no mobile data of its own.
- Calls you make and receive are charged per minute from your calling credit, and texts per message where the number can send texts. You see the rates before you pay.
- Numbers come from many countries. In most of them, the carrier must approve your identity and address before you can buy. Whether a number can send and receive texts is shown before you buy.
- WhatsApp, Telegram, Signal and most banks don't accept virtual numbers at sign-up.
- It can't be used for emergency calls.
An eSIM plan with a number
- A real mobile number issued by the network, on an eSIM in your phone, with data, call minutes and texts.
- Calls and texts go over the mobile network, with no internet needed.
- It works in the countries the plan covers, while the plan or a top-up is active, and is held for 90 days after the plan ends.
- It's the kind of number WhatsApp and similar apps accept at sign-up, though no service's code can be guaranteed.
- It only works in the phone that holds the eSIM: you can't use it from a browser or a laptop.
Which should I choose?
- To register WhatsApp, Telegram, Signal or a bank: an eSIM plan with a number.
- For a local or US number during your trip: an eSIM plan with a number. See our plans with a phone number.
- For one number you keep all year and answer on any device, over Wi-Fi too: a rented number. You'll find them on our calling page, with each country's number types and rules.
You can also have both. Not sure which fits? Contact support.
Updated November 4, 2026